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To Powerwash (Reset) a School Chromebook

If a Chromebook needs to be reset, please follow these steps:

Try this first – Simple Chromebook Reset Steps:

  1. Sign out of the Chromebook
  2. Hit the follow 4 keys at the same time: Ctrl + Shift + Alt + R
  3. When asked to confirm if you would like to reset the device, click continue
  4. Pick a network (use the Public network at school, but any open network will work remotely)
  5. Sign in to your Chromebook to complete the enrollment process

If the Simple Chromebook Reset does not work, follow these Chromebook Recovery Steps:

  1. Power on the Chromebook
  2. Esc + Refresh + Power (refresh is the 4th button from the top left)
  3. When asked to insert a recovery USB, type Ctrl + D
  4. Hit Enter
  5. Hit Enter again and the Chromebook will reboot
  6. Click Get Started
  7. Select a Network (use the Public network at school, but any open network will work remotely)
  8. Accept Terms of Service
  9. Enrollment will start, Enterprise Enrollment Complete will appear, Click Done
  10. Sign in to your Chromebook with your username and Password